Kyung-Ho Oh, a product designer – Product designer, Service designer, Graphic designer

UX Enhancement in the JPY Transfer Process
We identified a 52% attrition rate at a key step in our remittance process and hypothesized that this was due to a confusing, non-linear flow. To solve this, we restructured the application into two distinct stages: a Customer Verification (KYC) flow for fixed, sensitive information and a Remittance Application flow for variable, transaction-specific details.
Data driven designData IntegrationDesign QAMobile ApplicationPlanning with strategyProblem discover & solveProduct DesignPrototypeUX/UI Design
Platform Products의 정의, 목표, 개요, 거래 절차
해외 송금 · 지급결제 서비스 플랫폼 제품을 기획하고 디자인하였습니다. 개인 또는 기업이 국경을 넘는 거래를 안전하고 효율적으로 수행할 수 있도록 지원하는 디지털 기반의 금융 서비스 인프라로 해당 시스템은 거래 요청, 수취, 실명 인증, 거래 상태 추적, 파트너 연계, 정산 및 보고 기능을 통합적으로 제공하는 종단 간(End-to-End) 송금 · 지급결제 거래 관리 플랫폼입니다. 영국 소재 글로벌 핀테크 기업 W사의 타발송금 거래를 해당 플랫폼을 통해 운영 예정입니다.
Data driven designData IntegrationDesign QAMobile ApplicationPlanning with strategyProduct DesignPrototypeUX/UI DesignWebWeb Application
From Complexity to Clarity: Redesigning FX Rate & Fee Display
Following a partner’s policy change request, the introduction of complex and variable fees made MOIN’s pricing structure difficult to understand, reducing user trust and resulting in a 44% decline in existing user transactions. By simplifying the fee and exchange rate structure and introducing a clear comparison feature, we improved transparency and restored trust — increasing conversion by 21% among existing users.
Data driven designData IntegrationDesign QAMobile ApplicationPlanning with strategyProblem discover & solveProduct DesignPrototypeUX/UI Design

More Case Studies

Reputation

Dennis (Kyungho Oh) first showed his dedication to the Korea Business Central community by taking the initiative to set up our Daejeon group, and he even organized an offline get-together for those members. More recently, he has worked diligently to broaden the appeal of Korea Business Central to Korean members, including generating of content and discussions, as well as design enhancements. In addition, Dennis has been a big help on offline KBC events.
Steven Bammel
Korea Business Central
Kyungho currently works at FileThread as a UI/UX designer. He created an impact as soon as he joined! He revamped our company website to reflect our new product changes. I need not divulge into his artistic capability; his works already serve as a testament to his amazing sense and creative design. I was truly impressed with his professionalism. Kyungho instinctively translates requirements into UI design, manages expectations with detailed project roadmaps, and understands business needs to recommend better ideas. I could not have asked for a better business partner.
Hyun Oh
File Thread Technologies (New York, US)