Discover
After joining FileThread as a designer, I reviewed the existing website and identified several issues affecting user experience and communication:
- Limited screen width (1024px) reducing readability
- Excessive text content making information hard to scan
- Small screenshots that failed to showcase the service clearly
- Non-functional “Contact Us” form causing friction
- No mobile optimization, leading to poor usability on devices
- Technical constraints and bugs from the Wix platform

Previous website
Define
After reviewing the issues, we discussed the key points and agreed to redesign the website with the following improvements:
- Use a wider container width than the current website
- Replace text-heavy content with more videos and images
- Apply stronger visual hierarchy through size and color contrast
- Fix the “Contact Us” form-mail to ensure proper functionality
- Implement a fully responsive layout for mobile browsing
- Migrate the website platform from Wix to Webflow
During the discussion, I also created rough hand sketches to capture and organize our ideas.

A rough sketch, we had a discussion from this

A rough sketch, we had a discussion on conversions from this


Design
Testimonial
Kyungho currently works at FileThread as a UI/UX designer. He created an impact as soon as he joined! He revamped our company website to reflect our new product changes.
I need not divulge into his artistic capability; his works already serve as a testament to his amazing sense and creative design. I was truly impressed with his professionalism. Kyungho instinctively translates requirements into UI design, manages expectations with detailed project roadmaps, and understands business needs to recommend better ideas. I could not have asked for a better business partner.
I look forward to continuing working with him on our product UI/UX and have no doubt he’ll be an asset to our organization.
Hyun Oh
Co-founder at FileThread Technologies